@import url('https://fonts.googleapis.com/css2?family=Zilla+Slab:wght@400;500;600;700&family=Public+Sans:wght@400;500;600;700&display=swap');

/* ---------- Tokens ---------- */
:root{
  --teal-900:#0E3A5C;
  --teal-700:#1B6FA8;
  --teal-600:#2E86C1;
  --teal-100:#D7E8F5;
  --sage-50:#EFF5FA;
  --sage-100:#E1EDF6;
  --amber-500:#1567C2;
  --amber-600:#0E4A87;
  --ink-900:#22303A;
  --ink-600:#51616F;
  --clay-500:#C15B4A;
  --green-600:#3E7A4C;
  --white:#FFFFFF;
  --border:#D7E3EC;

  --font-display:'Zilla Slab', Georgia, serif;
  --font-body:'Public Sans', -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif;

  --radius-sm:6px;
  --radius-md:10px;
  --container:1120px;
}

*,*::before,*::after{box-sizing:border-box;}
html{scroll-behavior:smooth;}
body{
  margin:0;
  font-family:var(--font-body);
  font-size:18px;
  line-height:1.65;
  color:var(--ink-900);
  background:var(--sage-50);
}
h1,h2,h3,h4{
  font-family:var(--font-display);
  color:var(--teal-900);
  line-height:1.2;
  margin:0 0 .5em;
  font-weight:600;
}
h1{font-size:clamp(2rem,4vw,2.9rem);}
h2{font-size:clamp(1.6rem,3vw,2.2rem);}
h3{font-size:1.3rem;}
p{margin:0 0 1em;}
a{color:var(--teal-700);}
img{max-width:100%;display:block;}
.container{max-width:var(--container);margin:0 auto;padding:0 24px;}
section{padding:64px 0;}
ul{padding-left:1.2em;}

:focus-visible{
  outline:3px solid var(--amber-500);
  outline-offset:2px;
}

/* ---------- Buttons ---------- */
.btn{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  gap:.5em;
  font-family:var(--font-body);
  font-weight:600;
  font-size:1rem;
  padding:.85em 1.6em;
  border-radius:var(--radius-sm);
  border:2px solid transparent;
  cursor:pointer;
  text-decoration:none;
  transition:transform .12s ease, background .15s ease;
}
.btn:active{transform:translateY(1px);}
.btn-primary{background:var(--amber-500);color:var(--white);}
.btn-primary:hover{background:var(--amber-600);}
.btn-secondary{background:transparent;border-color:var(--teal-700);color:var(--teal-700);}
.btn-secondary:hover{background:var(--teal-100);}
.btn-whatsapp{background:#25D366;color:var(--white);}
.btn-whatsapp:hover{background:#20bd5a;}
.btn-danger{background:transparent;border-color:var(--clay-500);color:var(--clay-500);}

/* ---------- Header ---------- */
.site-header{
  background:var(--white);
  border-bottom:1px solid var(--border);
  position:sticky;top:0;z-index:50;
}
.site-header .container{
  display:flex;align-items:center;justify-content:space-between;
  padding-top:16px;padding-bottom:16px;
  gap:24px;
}
.brand{display:flex;align-items:center;gap:12px;text-decoration:none;}
.brand span{
  font-family:var(--font-display);
  font-weight:700;
  font-size:1.3rem;
  color:var(--teal-900);
}
.brand svg{width:40px;height:40px;flex:none;}
.main-nav{display:flex;align-items:center;gap:28px;flex-wrap:wrap;}
.main-nav a{color:var(--ink-900);text-decoration:none;font-weight:500;}
.main-nav a:hover{color:var(--teal-700);}
.nav-actions{display:flex;align-items:center;gap:12px;}
.nav-toggle{display:none;}

@media (max-width:820px){
  .main-nav{
    display:none;
    position:absolute;top:100%;left:0;right:0;
    background:var(--white);
    border-bottom:1px solid var(--border);
    flex-direction:column;
    align-items:flex-start;
    padding:16px 24px 24px;
    gap:16px;
  }
  .main-nav.open{display:flex;}
  .nav-toggle{
    display:inline-flex;
    background:none;border:2px solid var(--teal-700);
    border-radius:var(--radius-sm);
    padding:8px 12px;
    font-size:1.1rem;
    color:var(--teal-700);
    cursor:pointer;
  }
}

/* ---------- Hero ---------- */
.hero{padding:64px 0 40px;}
.hero .container{
  display:grid;grid-template-columns:1.1fr .9fr;gap:56px;align-items:center;
}
.hero p.lead{font-size:1.15rem;color:var(--ink-600);max-width:46ch;}
.hero-actions{display:flex;gap:16px;flex-wrap:wrap;margin-top:28px;}

.ticket{
  background:var(--white);
  border:1px solid var(--border);
  border-radius:var(--radius-md);
  padding:28px;
  box-shadow:0 18px 40px -24px rgba(14,58,92,.35);
  position:relative;
}
.ticket::before{
  content:"";
  position:absolute;left:-10px;top:50%;transform:translateY(-50%);
  width:20px;height:20px;border-radius:50%;
  background:var(--sage-50);
  border:1px solid var(--border);
}
.ticket::after{
  content:"";
  position:absolute;right:-10px;top:50%;transform:translateY(-50%);
  width:20px;height:20px;border-radius:50%;
  background:var(--sage-50);
  border:1px solid var(--border);
}
.ticket-id{font-family:var(--font-display);color:var(--ink-600);font-size:.95rem;margin-bottom:4px;}
.ticket-title{font-size:1.15rem;font-weight:600;color:var(--teal-900);margin-bottom:14px;}
.status-badge{
  display:inline-block;
  font-size:.85rem;font-weight:600;
  padding:.3em .9em;
  border-radius:999px;
}
.status-recibido{background:#E6ECF2;color:#51616F;}
.status-revision{background:#C7E0F5;color:#0E4A87;}
.status-radicado{background:var(--teal-100);color:var(--teal-700);}
.status-listo{background:#DCEEE0;color:var(--green-600);}
.status-entregado{background:var(--teal-900);color:var(--white);}

.ticket-meta{display:flex;justify-content:space-between;align-items:center;margin-top:18px;padding-top:18px;border-top:1px dashed var(--border);color:var(--ink-600);font-size:.9rem;}

@media (max-width:900px){
  .hero .container{grid-template-columns:1fr;}
}

/* ---------- How it works (timeline) ---------- */
.timeline{list-style:none;margin:40px 0 0;padding:0;max-width:640px;}
.timeline li{
  position:relative;
  padding-left:64px;
  padding-bottom:40px;
  border-left:2px solid var(--teal-100);
  margin-left:20px;
}
.timeline li:last-child{border-color:transparent;padding-bottom:0;}
.timeline .num{
  position:absolute;left:-21px;top:0;
  width:42px;height:42px;border-radius:50%;
  background:var(--teal-700);color:var(--white);
  display:flex;align-items:center;justify-content:center;
  font-family:var(--font-display);font-weight:700;font-size:1.1rem;
}
.timeline h3{margin-bottom:6px;}
.timeline p{color:var(--ink-600);margin:0;max-width:52ch;}

/* ---------- Services list (rate sheet) ---------- */
.rate-sheet{
  background:var(--white);
  border:1px solid var(--border);
  border-radius:var(--radius-md);
  overflow:hidden;
}
.rate-row{
  display:grid;
  grid-template-columns:44px 1fr auto;
  gap:20px;
  align-items:start;
  padding:24px 28px;
  border-bottom:1px solid var(--border);
}
.rate-row:last-child{border-bottom:none;}
.rate-num{
  font-family:var(--font-display);
  font-weight:700;
  color:var(--teal-600);
  font-size:1.2rem;
}
.rate-row h3{margin-bottom:4px;}
.rate-row p{color:var(--ink-600);margin:0;font-size:.98rem;}
.rate-price{
  font-family:var(--font-display);
  font-weight:700;
  color:var(--teal-900);
  white-space:nowrap;
  text-align:right;
}
.rate-price small{display:block;font-family:var(--font-body);font-weight:400;color:var(--ink-600);font-size:.8rem;}

@media (max-width:640px){
  .rate-row{grid-template-columns:32px 1fr;}
  .rate-price{grid-column:1 / -1;text-align:left;margin-top:8px;}
}

/* ---------- Cards / generic ---------- */
.panel{
  background:var(--white);
  border:1px solid var(--border);
  border-radius:var(--radius-md);
  padding:32px;
}
.two-col{display:grid;grid-template-columns:1fr 1fr;gap:40px;}
@media (max-width:820px){.two-col{grid-template-columns:1fr;}}

.callout{
  background:var(--teal-900);
  color:var(--sage-50);
  border-radius:var(--radius-md);
  padding:40px;
}
.callout h2{color:var(--white);}
.callout a{color:var(--amber-500);}

/* ---------- Forms ---------- */
.form-page{padding:56px 0 80px;}
.form-card{
  max-width:560px;
  margin:0 auto;
  background:var(--white);
  border:1px solid var(--border);
  border-radius:var(--radius-md);
  padding:40px;
}
.form-card h1{font-size:1.7rem;}
.field{margin-bottom:22px;}
.field label{
  display:block;
  font-weight:600;
  margin-bottom:8px;
  font-size:1rem;
}
.field .hint{display:block;font-weight:400;color:var(--ink-600);font-size:.88rem;margin-top:6px;}
input[type=text],input[type=email],input[type=tel],input[type=password],input[type=date],input[type=file],select,textarea{
  width:100%;
  font:inherit;
  padding:.85em 1em;
  border:1.5px solid var(--border);
  border-radius:var(--radius-sm);
  background:var(--white);
  color:var(--ink-900);
}
textarea{min-height:130px;resize:vertical;}
input:focus,select:focus,textarea:focus{border-color:var(--teal-600);}
.field-row{display:grid;grid-template-columns:1fr 1fr;gap:16px;}
@media (max-width:520px){.field-row{grid-template-columns:1fr;}}
.form-foot{margin-top:24px;text-align:center;color:var(--ink-600);font-size:.95rem;}
.error-text{color:var(--clay-500);font-size:.9rem;margin-top:6px;display:none;}
.form-msg{
  padding:14px 18px;border-radius:var(--radius-sm);
  margin-bottom:24px;font-size:.95rem;display:none;
}
.form-msg.show{display:block;}
.form-msg.error{background:#FBE9E6;color:#8C3A2C;}
.form-msg.success{background:#E4F2E7;color:var(--green-600);}

.radio-card{
  display:flex;gap:16px;align-items:flex-start;
  border:1.5px solid var(--border);
  border-radius:var(--radius-sm);
  padding:18px;margin-bottom:14px;
  cursor:pointer;
}
.radio-card input{margin-top:4px;width:auto;}
.radio-card.selected{border-color:var(--teal-600);background:var(--teal-100);}
.radio-card .rc-title{font-weight:600;}
.radio-card .rc-price{color:var(--teal-700);font-weight:600;white-space:nowrap;margin-left:auto;}
.radio-card .rc-body{flex:1;}
.radio-card p{margin:4px 0 0;color:var(--ink-600);font-size:.92rem;}

/* ---------- Stepper ---------- */
.stepper{display:flex;gap:8px;margin-bottom:40px;flex-wrap:wrap;}
.stepper .step{
  flex:1;min-width:90px;text-align:center;
  padding:10px 6px;
  border-bottom:4px solid var(--border);
  color:var(--ink-600);font-size:.85rem;font-weight:600;
}
.stepper .step.active{border-color:var(--amber-500);color:var(--teal-900);}
.stepper .step.done{border-color:var(--teal-600);color:var(--teal-700);}
.wizard-step{display:none;}
.wizard-step.active{display:block;}
.wizard-actions{display:flex;justify-content:space-between;margin-top:32px;gap:16px;}

.file-list{list-style:none;padding:0;margin:12px 0 0;}
.file-list li{
  display:flex;align-items:center;justify-content:space-between;
  padding:10px 14px;border:1px solid var(--border);border-radius:var(--radius-sm);
  margin-bottom:8px;font-size:.92rem;background:var(--sage-50);
}
.file-list button{background:none;border:none;color:var(--clay-500);cursor:pointer;font-weight:600;}
.summary-list{list-style:none;padding:0;margin:0;}
.summary-list li{display:flex;justify-content:space-between;padding:12px 0;border-bottom:1px solid var(--border);gap:16px;}
.summary-list li span:first-child{color:var(--ink-600);}
.summary-list li span:last-child{font-weight:600;text-align:right;}

/* ---------- Tables (portal / admin) ---------- */
.table-wrap{overflow-x:auto;border:1px solid var(--border);border-radius:var(--radius-md);background:var(--white);}
table{width:100%;border-collapse:collapse;min-width:640px;}
th,td{text-align:left;padding:16px 18px;border-bottom:1px solid var(--border);font-size:.95rem;}
th{background:var(--sage-100);color:var(--teal-900);font-family:var(--font-display);font-weight:600;}
tr:last-child td{border-bottom:none;}
.stat-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:20px;margin-bottom:32px;}
.stat-card{background:var(--white);border:1px solid var(--border);border-radius:var(--radius-md);padding:22px;}
.stat-card .num{font-family:var(--font-display);font-size:2rem;color:var(--teal-900);font-weight:700;}
.stat-card .label{color:var(--ink-600);font-size:.9rem;}
.status-select{padding:.5em .7em;font-size:.88rem;border-radius:var(--radius-sm);border:1.5px solid var(--border);}
.empty-state{padding:60px 24px;text-align:center;color:var(--ink-600);}

/* ---------- Admin: pestañas ---------- */
.admin-tabs{display:flex;gap:4px;flex-wrap:wrap;margin-bottom:32px;border-bottom:2px solid var(--border);}
.admin-tab{padding:12px 18px;border:none;background:none;font:inherit;font-weight:600;color:var(--ink-600);cursor:pointer;border-bottom:3px solid transparent;margin-bottom:-2px;}
.admin-tab.active{color:var(--teal-900);border-color:var(--amber-500);}
.admin-panel{display:none;}
.admin-panel.active{display:block;}
.urgent-badge{background:var(--clay-500);color:var(--white);border-radius:999px;padding:.2em .7em;font-size:.8rem;font-weight:600;}
.chip{display:inline-flex;align-items:center;background:var(--sage-100);border:1px solid var(--border);border-radius:999px;padding:.3em .9em;font-size:.85rem;margin:0 6px 6px 0;}

/* ---------- Footer ---------- */
.site-footer{background:var(--teal-900);color:var(--sage-100);padding:48px 0 28px;margin-top:40px;}
.site-footer a{color:var(--sage-100);}
.footer-grid{display:grid;grid-template-columns:2fr 1fr 1fr;gap:32px;margin-bottom:32px;}
@media (max-width:720px){.footer-grid{grid-template-columns:1fr;}}
.footer-grid h4{color:var(--white);font-size:1rem;margin-bottom:14px;}
.footer-grid ul{list-style:none;padding:0;margin:0;}
.footer-grid li{margin-bottom:8px;font-size:.95rem;}
.footer-bottom{border-top:1px solid rgba(255,255,255,.15);padding-top:20px;font-size:.85rem;color:var(--sage-100);opacity:.85;}

/* ---------- WhatsApp float ---------- */
.wa-float{
  position:fixed;bottom:24px;right:24px;
  width:60px;height:60px;border-radius:50%;
  background:#25D366;
  display:flex;align-items:center;justify-content:center;
  box-shadow:0 10px 24px rgba(0,0,0,.25);
  z-index:60;text-decoration:none;
}
.wa-float svg{width:30px;height:30px;}

.visually-hidden{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0);white-space:nowrap;}